Question 10 — What happens at 18:00 or 06:00?
Shift Handover
No task disappears at shift change. The handover record transfers the entire operational position to the incoming shift.
Handing over
DAY SHIFT
06:00 – 18:00 · TDM — A. Rahmani
Receiving
NIGHT SHIFT
18:00 – 06:00 · TDM — K. Ivanova
Handover point
18:00
PRIMARY tasks transferring
Displayed first — protected work
8
PRI-1042Gate 42 boarding delay — stand equipment faultZONE DIN PROGRESS→ Night Shift
PRI-1043Baggage Belt 7 unavailable — reclaim reallocationZONE FIN PROGRESS→ Night Shift
PRI-1044Security Lane 4 temporarily closed — screening equipmentZONE BMONITORING→ Night Shift
PRI-1045Passenger congestion — Pier B walkwayZONE CIN PROGRESS→ Night Shift
PRI-1046PRM assistance delay — 4 passengers awaitingZONE EOPEN→ Night Shift
PRI-1047Spill reported — Gate 31 seating areaZONE DIN PROGRESS→ Night Shift
PRI-1048IROPS — 2 inbound diversions expected 19:00ZONE EOPEN→ Night Shift
PRI-1049HVAC failure — Gate 28 hold room 29°CZONE CIN PROGRESS→ Night Shift
NON-PRIMARY tasks transferring
7
NPR-2071Contractor follow-up — Pier C ceiling panel worksZONE DOPEN→ Night Shift
NPR-2072Non-critical facility defect — drinking fountain out of serviceZONE DOPEN→ Night Shift
NPR-2073Minor housekeeping deficiency — bin overflow Zone AZONE AIN PROGRESS→ Night Shift
NPR-2074Routine service-provider coordination — nightly deep clean scopeZONE COPEN→ Night Shift
NPR-2075Outstanding action follow-up — signage replacement Zone EZONE EOPEN→ Night Shift
NPR-2076Operational records — shift log entries pending sign-offZONE AOPEN→ Night Shift
NPR-2077Minor passenger-service issue — lost property escalationZONE GMONITORING→ Night Shift
PLANNED tasks transferring
9
PLN-3012Zone C — Facilities Management inspectionZONE CSCHEDULED→ Day Shift
PLN-3013Zone D — Cleaning inspectionZONE DDEFERRED→ Night ShiftDeferred, not overdue
PLN-3014Service provider monitoring — Cleaning night scope verificationZONE CSCHEDULED→ Day Shift
PLN-3015SOP review — IROPS resource deployment procedureZONE ASCHEDULED→ Day Shift
PLN-3016Trend analysis — recurring seating damage across Zones C/DZONE DDEFERRED→ Night ShiftDeferred, not overdue
PLN-3017Training — new zone stewardship briefing (Night team)ZONE ASCHEDULED→ Day Shift
PLN-3018Lessons learned — Belt 7 failure reviewZONE FSCHEDULED→ Day Shift
PLN-3019Audit — service provider records, Facilities ManagementZONE FSCHEDULED→ Night Shift
PLN-3020Zone stewardship — Zone F engineering pre-reviewZONE FSCHEDULED→ Day Shift
Open Incidents
- INC-3312 Belt 7 drive failure — reclaim capacity reducedLEVEL 3ZONE F
- INC-3315 AHU-B4 failure — Gate 28 hold room temperatureLEVEL 2ZONE C
Open Risks
- HIGHRSK-118 IROPS: 2 diversions expected 19:00 — reclaim capacity constrained
- HIGHRSK-121 Overdue CRITICAL action CA-0451 on baggage guarding
- MEDIUMRSK-124 Cleaning provider resourcing during night deep clean
Zone Stewardship Status
Day 1DAYZONE CCleaning ServicesFAILED
Day 1NIGHTZONE CFacilities ManagementIN PROGRESS
Day 2DAYZONE CQuality AssuranceSCHEDULED
Day 2NIGHTZONE CSafetySCHEDULED
Day 3DAYZONE CSecuritySCHEDULED
Day 3NIGHTZONE CEngineeringSCHEDULED
Incoming Night Shift assignment: ZONE C — Facilities Management. Conducted independently of the open cleaning finding.
Service Provider Issues
- • Cleaning — Zone C inspection FAILED (AOS-CLN-004). CA-0455 open, target 18:00.
- • Engineering — 3 overdue corrective actions, PPM 9 days behind in Zone D.
- • Baggage Services — CA-0451 CRITICAL overdue since 06:00.
Pending Actions
- • Sign off Day Shift operational records (NPR-2076).
- • Confirm night deep-clean scope includes washroom block C2 (NPR-2074).
- • Reconfirm diversion resource plan with Ground Handling by 18:30.
Important Information
- • Zone C is NOT FULLY CERTIFIED — Cleaning lens failed, five lenses outstanding.
- • Night Shift stewardship assignment: ZONE C — FACILITIES MANAGEMENT. This is independent of the open cleaning finding.
- • Two Planned tasks deferred for valid Primary operational reasons — these are NOT overdue.