Standard All public floor areas shall be free of litter, spillage and visible soiling.
Are all public floor areas clean and free of litter or spillage?
“One Terminal. One Continuous Operation.”
Questions 6–9 — Which lens? Does the zone meet the standard? What failed? Who owns it?
Each shift applies ONE operational lens to ONE zone. Every question is answered YES, NO or N/A — never a percentage.
ZONE C — Pier A/B Transit
Gates 1–28, Piers A & B transit corridors
Rule-based. No percentage calculated.
YES / NO / N/A only
Standard All public floor areas shall be free of litter, spillage and visible soiling.
Are all public floor areas clean and free of litter or spillage?
Standard Waste receptacles shall be below 80% capacity and externally clean.
Are all waste receptacles below capacity and clean?
Standard Glazing, balustrades and screens shall be free of marks and fingerprints.
Is all glazing clean and free of visible marks?
Standard Washrooms shall be clean, fully stocked, odour free and fully serviceable.
Do all washrooms in the zone comply with the washroom cleaning standard?
Standard Cleaning equipment shall be stored out of passenger view when not in use.
Is cleaning equipment correctly stored?